About Us

Team

My name is Serguei Totrov. I’m a Mortgage Broker and Financial Advisor. I came to Canada in the beginning of 1997 and almost immediately decided to work in financial industry, because back in Russia my education background was in Economics and Finance. In 1984 I graduated from Moscow University of Management with a concentration in “Organization of Direction of Production”.

From 1997 through to 2000 I worked with “Clarica” insurance company. I decided that working for just one company is not right, because no single company can offer the best product in every sector, at the end of year 2000 I began to work as an independent Financial Consultant. This is when I began to work with my first help, Lana. I believe that our office came into existence when I was no longer working by myself.

Therefore, our company “Financial Services – Serguei Totrov” was established in December of 2000 and offers services in different financial fields. We are licensed to create contracts with insurance, investment companies, banks and financial institutions.

I have completed a three-year course “Certified Financial Planner”, main purpose of which is to provide a full picture of financial planning for a family: all types and variations of insurance, investments, pension planning, government pension plans, taxation and different options to save money for children’s education, as well as many other topics. Of course I continue my education and increase my qualification, to be able to assist you in making right decision in different financial situations.

Currently, apart from me, our office employs 12 people.

Lana

Lana

Office manager and has been working with us since year of 2000. She is a licensed mortgage broker and takes full care of that side of our business.

Elena

Elena

Has been working with us since year 2002. She is responsible for issuing insurance contracts: Life, Critical Illness and Disability Insurance, Group and Individual Health Benefits.

Maya

Maya

Joined us in 2004 and responsible for processing medical insurance program Travel Insurance and Visitors Insurance. She also opens savings account in Manulife Bank.

Valya

Valya

Senior mortgage assistant and compliance officer in mortgage department, joined us in 2009.

Nataly

Nataly

Works with us since 2009 and is responsible in working with investment companies and processing RRSP, TFSA and RESP contracts.

Alyona

Alyona

Working in mortgage department since 2011 and responsible for appraisals.

Lyuba

Lyuba

Joined us in 2011 and responsible for processing medical insurance program Travel Insurance and Visitors Insurance.

Tanya

Tanya

Has been working with us since the beginning of 2012 and transforming all information to electronic files.

Alla

Alla

Office assistant, joined us in 2012. Working in investment department, responsible for clients data base and for newsletters.

Galya

Galya

Mortgage assistant, joined us since 2015.

Natasha

Natasha

Our receptionist since 2015.

totrov-desk

1979-1984 Moscow University of Management
1997 Life Insurance and Disability Licence, Level 1
1999 Life Insurance and Disability Licence, Level 11
1999 Mutual Fund Course
2002 The Labour Sponsored Investment Funds Course
2001-2003 Passed 6 exams and received designation Certified Financial Planner Course (CFP)
2004 Passed final CFP Course exam and received corresponding licence
2004
2005
2006
2007
2009
2012
Qualified as a member of a MDRT (“Million Dollar Round Table”), which is the most prestigious organization for all insurance brokers around the world.
2006 Mortgage Agent Licence #M08009914.
2007 Canadian Securities Course.
2008 Enhanced Taxation Course, as part of CLU program (Certified Life Underwriter).
2009 Mortgage Broker License; AMP – Accredited Mortgage Professional Certificate.
2010 Law in Canada Course, as part of CLU program (Certified Life Underwriter).
2012 Estate Planning, as part of CLU program (Chartered Life Underwriter).
2012 Now I hold CLU designation (Chartered Life Underwriter).
2014 Opened new Independent owned and operated franchise “Dominion Lending Centres – Your Mortgage Choice” from the biggest mortgage brokerage “Dominion Lending Centres”.
2015 Achieved a goal – Top 75 Mortgage Brokers in Canada.